We Ship Worldwide! Specialist Lure Fishing Webstore Official Reseller of the Top Fishing Brands
  • Home
  • Hook Up Customer Service

hook-up-customer-service

Need Help ?

Every day, we are committed to offering you the best possible level of service by surrounding ourselves with the best partners at each stage of your shopping experience.

 

Below are some frequently asked questions and some of our policies.

 

If you have questions, comments or a quote request, you can email us at contact@hook-up.eu or call us at +33179750530.

 

 

A Question ? Contact us !

hook-up-fishing-shop-phone-number  hook-up-fishing-shop-email-address  hook-up-fishing-shop-chat-online  hook-up-fishing-shop-opening-hours

 hook-up-fishing-shop-addresshook-up-fishing-shop-return-items-address

 

Frequently Asked Questions

hook-up-fidelite-CMS-separation

How can I find out the delivery time?

An indicative range is mentioned on each product sheet, and this for each transporter. You can thus have an estimate of the delivery day.


How do I track an already shipped package?

By clicking on "My Account", in the "My Orders" sections, you have a summary of all your purchases made on Hook'Up with their progress. A simple click on the order concerned brings up the carrier and the package tracking number.


My package arrived damaged, what should I do?

You just need to contact us by email or telephone and tell us your name and your order number. We take care of finding a quick and efficient solution.


One of my articles broke during normal use, do you take charge of after-sales service?

As an official distributor, we have direct contacts with all the brands offered on Hook'Up. It is thus possible for us to assess the situation and find a solution quickly with them.



For any other question, advice or quote, do not hesitate to contact us by email or telephone.

Categories

eBay feedback

97,1% of positive feedback
Item as described:
Communication:
Shipping time:
Shipping charges:

Store Information

We use... cookies

On this site, we use cookies to measure our audience, maintain our relationship with you and send you qualitative content or advertising from time to time. You can choose to accept or refuse them.

More information
Cookies configuration
Customization
  • Third-party cookies for analytical purposes.
  • Show personalized recommendations based on your browsing on other sites.
  • Show custom campaigns on other websites.
Functional (required)
  • Necessary to navigate this site and use its functions.
  • Identify you as a user and store your preferences such as language and currency.
  • Customize your experience based on your browsing.