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How does it work?

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X € donated to our members in 2 years

Why not you? Become a member

Hook'Up reward simulator

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X people already trust us

Why not you? Become a member

How do I activate my coupons?

In the "My Account" section I click on the "Rewards" button, then generate my discount codes.


How do I use my codes?

During checkout, once I reach the payment stage, I enter the code in the appropriate window. The discount is applied automatically.


I've just placed an order and I can't yet generate a code in the "Rewards"

tab.

Codes can be activated once the previous order has been received, to ensure there were no shipping issues.


The amount of my discount does not correspond to the percentage applied to my previous order

Attention, discounts do not apply to items already on promotion.


Can I give a code to a friend?

The codes are nominative, it is not possible to give them away.


I've referred 4 friends, what am I really entitled to?

Each referred friend entitles you to a 5€ discount code as soon as they place an order.


My discount code doesn't work

Even if the error is human, machines make them too, contact us by email, we'll fix the problem within a few hours =)